If you are flying with the national low-cost carrier Air Asia and having a layover at KLIA2, chances are high that you have quite a few hours to spend. Globetrotters will understand the need for a quick recharge and to get some work done. Started its operations since September 2016, the Air Asia Premium Red Lounge is one of the few options you can consider. Found inside the International Departure hall of KLIA2, one would need to clear security and immigration before finding your way there. Right next to the Red Lounge is "The Lounge KLIA2" which offers a different experience at slightly higher price.
At the Air Asia Premium Red Lounge, one will be pampered with food buffet (though limited options), comfortable chairs, well-equipped work stations and shower facility. The access to the lounge is complimentary for Premium Flatbed travelers; otherwise, it is subject to a fee of RM 85 for walk-ins and RM 75 for online pre-books.
Disclaimer: this is a self-paid experience
The Air Asia Premium Red Lounge can be found at International Departure Hall, Level 3... on the same floor as the public food court. Guests who have pre-booked the lounge access may walk in with the booking number and will be given a receipt with free WiFi code. Passports however, will be detained until you exit from the place again. This is probably to ensure that everyone abides to the 3-hour access rule.
Stir Fried Vegetables
Sweet and Sour Fish
Stir Fried Kuey Teow
Free Flow of Carbonated Drinks
Free Flow of Coffee and Tea
Alcoholic Beverages are to come with additional charge
Once you have received the entrance receipt, just follow the dim walkway and you will find yourself at the dining area with comfortable chairs on the left and the food on the right. The workstations are behind the dining area. There's also a locked VIP room with better privacy (even a private TV) but the access to the VIP room shall subject to further charges. The food choices however, are rather limited... with 2 choices of mains (either White Rice or Stir-Fried Noodles) and 2 dishes. Though there are Teas and Coffees, the only type of cold drinks available would be Coco Cola. Not to mention there is only one type of dessert as well as some Apples.
The washrooms on the other hand, were clean and spacious. Shower facility is available, with complimentary use of towels. This is included as part of the package so no additional request is required.
So, was it worth it? I needed to get some work done so a nice working desk was crucial. The WiFi connection was smooth throughout my stay and it was convenient to fill up my tummies as well as getting a Coffee boost. It was a very productive 3-hour for me, though RM 75 may sound steep but I've managed to get some works done as well as sorted out my dinner. I thought it was quite worth it. Otherwise, you may not find the "value" in it.
Lounge Area on the Second Floor
Lounge on the First Floor
The Entrance to the Lounge
Price for Lounge Access: RM 85 for 3 hours for walk-ins (RM 75 for 3 hours if pre-booked online)
Address: Mezzanine Floor (Level 3), International Departure of KLIA2, Jalan KLIA 2/1, 64000, Sepang, Selangor.
Business Hours: 24 hours
More information at Air Asia Website